Frequently asked questions

How accurate is your scam detection?

Our scam detection algorithm is highly accurate, with a success rate of over 95%. It uses machine learning, analyzing thousands of data points and patterns from known scams to identify potential threats.

Can your software detect new types of scams?

Yes, our AI continuously learns from new data, allowing it to adapt to emerging scam tactics. We also have a team of security experts who regularly update our detection algorithms.

How do you simplify complex terms and conditions?

We use natural language processing to break down complex legal jargon into simple, easy-to-understand summaries, highlighting key points that affect users most.

Is your software compliant with data protection regulations?

Yes, our software is fully compliant with GDPR, CCPA, and other major data protection regulations. We do not store personal data from analyzed websites.

How often is your database updated?

Our database is updated in real-time. As soon as a new scam is detected or reported, it's added to our system, ensuring up-to-date protection.

Can I use your software on mobile devices?

Currently, our software is optimized for desktop browsers. However, we're working on mobile versions for iOS that coming soon. Android version needs more investing. Stay tuned!

Do you offer API access for integration with other systems?

Yes, we provide API access for our premium tier customers, allowing seamless integration with various platforms and systems. Contact us at contact@clicksafe.ai for more information.

How does your payment analysis work?

Our system scans payment terms, identifies hidden fees, calculates total costs, and compares them to industry standards to ensure transparency and fairness.

Can your software handle multiple languages?

Yes, our software supports over 30 languages, with real-time translation capabilities for terms and conditions analysis.

What if a legitimate website is flagged as a scam?

Our algorithms are highly accurate and to date there are no any complains about it. However, we have a robust appeal process. Website owners can submit evidence for review, and we'll promptly reassess and correct any misclassifications.

How do you handle user privacy when analyzing websites?

We don't store any kind of personal data. Our analysis is done in real-time without retaining user-specific information.

Can your software analyze subscription-based services?

Yes, we specialize in analyzing subscription terms, including trial periods, billing cycles, and cancellation policies.

Do you offer customer support?

We provide 24/7 customer support via chat and email.

How does your software compare to free browser extensions?

While browser extensions offer basic protection, our software provides deeper analysis, including terms and conditions interpretation and payment breakdowns, offering more comprehensive protection.

Can I get alerts for changes in a website's policies?

Yes, currently we developing mechanism that will monitor websites and alerts you to significant changes in terms, conditions, or pricing for websites you follow.

Is there a limit to how many websites I can check?

Free tier users have a monthly limit, while paid tiers offer unlimited checks. Enterprise plans include bulk checking capabilities.

How do you ensure the software doesn't slow down browsing?

Our software is optimized for speed and runs most processes in the cloud, ensuring minimal impact on your browsing experience.

Can your software analyze offline terms and conditions documents?

Yes, premium users will have ability to upload PDF or text documents for analysis, extending our capabilities beyond online content.

Do you offer custom solutions for specific industries?

Yes, we provide tailored solutions for various industries, including e-commerce, finance, and travel, with specialized analysis criteria.

How do you stay ahead of evolving online threats?

We employ a team of cybersecurity experts and legal professionals who continuously research new threats and update our systems accordingly.